Frequently Asked Questions
Everything you need to know about shopping with Catch Pro Australia
What are your shipping times within Australia?
We offer standard shipping (3-7 business days) and express shipping (1-3 business days) across Australia. All orders are processed within 24 hours of placement.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible buy-now-pay-later options including Afterpay and Zip Pay.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the Australia Post or courier tracking portal.
Are your materials sustainably sourced?
At Catch Pro Australia, we are committed to ethical fashion. We prioritize high-quality, durable fabrics and work with manufacturers who adhere to fair labor practices.